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Claim Settlement Ratio (CSR) of Nepal Life Insurance Companies

📊 Official CSR Metrics
⏱️ 5 Min Read
📋 Statutory Regulatory Guide

Claim Settlement Ratio (CSR) measures the percentage of insurance claims paid by an insurer out of total claims received in a financial year. It is the most critical metric for evaluating insurer trustworthiness in Nepal.

Official CSR Rankings of Top Life Insurers (2025/2026)

Insurer	Claim Settlement Ratio (%)	Average Turnaround
MetLife Nepal	96.2%	7 to 10 Business Days
Nepal Life (NLIC)	95.4%	10 to 14 Business Days
LIC Nepal	94.8%	10 to 15 Business Days
SuryaJyoti Life	94.1%	Fast-track digital settlement
Himalayan Life	94.0%	12 to 15 Business Days
National Life	93.6%	12 to 16 Business Days

Compare All 14 Insurer Ratings

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